Cabinet Tech

Busy, fast-paced Home Building Contractor seeking a Field Repair Technician to join our Customer Care Team at our Sandy location.

We are looking for a self-starter Field service technician experience in Cabinet Installation and Repair to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Your duties will include providing service and customer support during field visits or dispatches, preforming some site installation, repairs and tasks and diagnosing errors or technical problems, determining proper solutions, and implementing the solutions hands on. This role will be handling cabinet finish carpentry, installation as well as repairs on existing cabinets.

Responsibilities:

Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance and tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safely manner
Follow all company’s field procedures and protocols
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers

Requirements:

Proven field service experience
Ability to repair and service cabinet issues
Ability to work full time shifts with Overtime as required and to adapt to changing work schedules
Must have personal tools needed for the repair/installation issues and concerns
Have sense of urgency
Experience in cabinet finish touch is a plus
Motivated and versatile
Team Player

Benefits

Medical, Dental and Vision Offered
Paid Accrued Time Off
Paid Holidays
401k Investment Plan Offered